Our Expert Jackpot City Casino Review
Our Jackpot City review dives into a long-standing staple of Canadian online casinos. Operating since 1998, it offers over 600 games, including slots, table games, video poker, live dealer, and more. Games offer demo modes, hourly prize drops are clearly marked, and the website is easy to navigate.
New players receive a generous welcome bonus of a $1,600 deposit, and when you sign up for the loyalty program, you’ll earn points for every game you play. This casino is safe and secure, with a laid-back vibe suitable for any player.
Jackpot City Key Details
Country Available: Canada 
Device Compatibility: Android, Apple & Windows
Available Games: Baccarat, Blackjack, Roulette, Slots
Casino: Yes
Sportsbook: No
Online Since: 1998
Min. Deposit: $10
Payout Speed: 24 hours with crypto withdrawals
Pros
- Large $1,600 welcome bonus.
- 600+ games with demos and guides available.
- Hourly prize drops with a countdown timer on the home page.
- Easy website navigation, with a curated selection of games for each player.
Cons
- Exclusive to Canada.
- The website times out and prompts re-login relatively quickly.
Rating
Jackpot City Bonuses
Jackpot City’s most popular bonus is undoubtedly the welcome bonus. They offer a 100% match on your first four deposits up to $400, which makes it a $1,600 value total. They also have hourly prize drops, daily promotions, a refer-a-friend bonus, and a rewards program.
| Casino | Welcome Bonus | Rollover Requirement | Other Promotions |
|---|---|---|---|
| Jackpot City | 100% Match on first 4 deposits up to $400 | 70x | Refer-A-Friend, Bonus Wheel, Hourly Win |
| North Casino | $5,000 Welcome Bonus | 30x | Double Double Bonus, Slots Sauna Free Spins Bonus, Friday 25% Match Bonus, Weekend Free Spins Bonus |
| TonyBet | Welcome Bonus: 150% up to $220 + 170 Free Spins | 50x | Friday Casino Reload Bonus: 50% up to $100 + 50 Free Spins, Sports Welcome Bonus: 100% up to $100 |
| Betway | 100% up to $1,000 Casino Welcome Bonus | 30x | Weekly Casino Game Promos |
Jackpot City Deposits
Jackpot City offers the most standard banking options that an online casino player could expect. Banking methods include credit cards, bank transfers, and crypto options. Jackpot City transfers winnings to players using the same method they used to deposit. Crypto withdrawals are almost instant.
| Casino | Deposit Methods | Minimum Deposit |
|---|---|---|
| Jackpot City | Credit Card, Interac, PaysafeCard, GPay, MuchBetter, Flexepin, USDC, Solana, Bitcoin, Ethereum, USDT TRC 20, Litecoin | $10 |
| North Casino | Credit Cards, Cryptos, Neteller, Bank Transfers, Vouchers, iDebit, Skrill, Neosurf, Interac, EcoPayz | $10 |
| TonyBet | Credit and Debit Cards, E-Wallets, E-Transfers, Crypto | $10 |
| Betway | ACH, Bank Wire, Visa/Mastercard, E-Wallet, Play+, PayNearMe | $10 |
My Overall Experience with Jackpot City
I really enjoyed my experience as a new player on Jackpot City. The sign-up process was quick, the home page layout and games made sense, and I loved that my favorites and “for you” games were easily accessible.
The welcome bonus was nice. The site also has various live dealer options, and the help center was easy to find. I wish they had some active tournaments, but I still recommend Jackpot City.
Jackpot City Casino Experience: My Review
The casino experience at Jackpot City was quite streamlined. I used the browser version through Google Chrome and started first with one of their newer slots, Piggy Bonanza. Games also offer free demo modes and thorough guides on how to play.
It was easy to see which games were new, which were about to break the jackpot, which ones had a jackpot, and which were exclusive to Jackpot City. You will never get bored in this casino because of the sheer quantity of games and ease of navigating the casino.
Casino Game Highlights
Jackpot City has way more casino games than I had expected, especially table games. Many casinos only offer one or two keno or bingo options, but I had much to choose from here.
The “For You” tab on the very left of your home screen will offer a curated selection of games based on your preferences.
Slots Games
Slots are by far the largest category of games at Jackpot City. They have a vast selection and offer new, exclusive, and jackpot games.
| Number of Titles | 600+ |
|---|---|
| Categories | Exclusive, New, Jackpot |
| Progressive Jackpots | N/A |
| Hot Drop Jackpots | Yes |
| Software Providers | NetEnt, Pragmatic Play, Microgaming |
Slots are a highlight at Jackpot City. I just wish they were organized into sub-categories for even easier navigation instead of having it be one long scroll.
Blackjack Games
Jackpot City has an impressive 32 blackjack games, which is way more than the average online casino. They have a great selection of types of blackjack and demo options.
| Number of Titles | 32 |
|---|---|
| Variations | Classic, Premier, Single Deck, Atlantic City, Vegas, High Streak, European, Perfect Strategy |
| Blackjack Bonuses | No |
| Learning Guide | No |
Blackjack is a dream at Jackpot City. There are guides and help resources available for each game. Still, I wish the blackjack landing page had general how-to tips for newer players. I wouldn’t have known they had resources unless I went to search for them.
Table Games
Table games at Jackpot City include roulette, video poker, baccarat, and sic bo. Extensive roulette options exist, though I wish more table games had a demo version.
| Number of Titles | 100 |
|---|---|
| Variations | Roulette, Video Poker, Baccarat, Sic Bo |
| Bonuses | No |
| Learning Guide | No |
I enjoyed the table games, but the “how to play” resources weren’t as extensive as I would have liked them to be. I had difficulty understanding sic bo, for example, based on the provided resources.
Video Poker Games
Jackpot City has 31 video poker options and quite a bit of variation between poker types. I loved the power poker options, and each game loaded easily.
| Number of Titles | 31 |
|---|---|
| Variations | Double Double Bonus, All Aces, Aces & Eights, Jacks or Better, Double Joker, Tens or Better, Deuces Wild, Cards of Athena |
| Bonuses | No |
| Learning Guide | No |
I liked the Jacks or Better Power Poker game, as well as Aces & Faces. I only wish they had a general poker guide on the main landing page for newer players. It can be a complex game for newcomers, and it doesn’t look like Jackpot City, which makes it easy to learn the basics.
Arcade Games
There are 30 arcade games at Jackpot City and a separate section for Bingo. Arcade games include classics like keno, plinko, and dice games.
| Number of Titles | 30 |
|---|---|
| Games Available | Plinko, Keno, Dice, Crash |
| Progressive Jackpots | No |
| Bonuses | No |
The arcade games are fast-paced and fun. Some offer demos, and they all have a few resources on how to play. A few new games were flagged at the top of the page, and they had some unique games I hadn’t seen anywhere else yet.
Live Dealer Games
There are 77 live dealer options at Jackpot City at the time of this review. They have a great selection of dealers and categories, which include blackjack, roulette, game shows, baccarat, poker, sic bo, and card.
| Live Dealer Lobbies | 77 |
|---|---|
| Hosting Platform | Pragmatic Play |
| Games Available | Blackjack, Roulette, Game Shows, Baccarat, Poker, Sic Bo, Cards |
| Bonuses | N/A |
| When is the live dealer available? | 24/7 |
I loved the wide range of live dealer games here. The atmosphere was exciting, and, like other games, you could “heart” your favorite dealers and games to quickly return to them later. I loved that they had unique dealer games like Snakes & Ladders and Treasure Island.
Bonuses and Promotions at Jackpot City
The complete promotions list varies daily at Jackpot City. At the time of this review, there’s a daily guaranteed match. More consistent promotions include refer-a-friend, the hourly win, the bonus wheel, and the welcome bonus.
| Bonus Type | Bonus Amount | Match % | Deposit Minimum and Deposit Maximum | Wagering and Deposit Requirements |
|---|---|---|---|---|
| Welcome Bonus | Up to $400 x 4 | 100% | $25 | 70x Rollover |
| Refer-A-Friend | $50 Bonus Credit | N/A | N/A | No limit on the number of friends |
| Bonus Wheel | Mystery Prize | N/A | N/A | N/A |
| Hourly Win | N/A | N/A | N/A | Exchange tickets for the chance to participate in money drop |
The Welcome Bonus
I find the Jackpot City welcome bonus to be of great value. With 100% matches up to $400 on your first four deposits, the $1,600 value feels drawn out, making returning to deposit feel fresh and exciting.
Refer-A-Friend
When you refer a friend to Jackpot City, you earn $50 in bonus credits. This offer is excellent since the number of friends you can invite is unlimited.
Bonus Wheel
You can spin the bonus wheel every few hours to win a mystery prize. This promotion is available once you’ve taken up the welcome bonus or when the welcome bonus expires.
Hourly Win
Hourly wins allow players to exchange tickets for a chance to participate in an hourly money drop.
Loyalty Program at Jackpot Casino
Players are auto-enrolled into the loyalty program when they create their accounts. Your first deposit gets you up to 2,500 loyalty points based on how much you wager. You can cash these points into bonus credits, where 5,000 loyalty points equal 5 bonus credits. The more you play, the more you climb the loyalty tiers.
Deposits and Payouts at Jackpot Casino
Jackpot City offers plenty of deposit and withdrawal options. However, the cryptocurrency selection is slim compared to other casinos. Crypto deposits and withdrawals process within minutes. Credit cards and other banking deposits are also fast, though the withdrawals can take up to a few days. Jackpot City is also unique in that your withdrawal and deposit options are always the same, streamlining the process.
Deposit Options
Jackpot City offers all standard credit and banking options but lacks some leading crypto options, such as Bitcoin and Litecoin. There are no maximum deposit limits, which is perfect for high rollers.
| Deposit Options | Min. Deposit | Max. Deposit |
|---|---|---|
 | $10 | N/A |
 | $10 | N/A |
 | $10 | N/A |
 | $10 | N/A |
 | $10 | N/A |
 | $10 | N/A |
 | $10 | N/A |
 | $10 | N/A |
 | $10 | N/A |
 | $10 | N/A |
 | $10 | N/A |
Withdrawal Options
Withdrawal options directly mirror deposit options, making it an easier choice for players. There are no withdrawal fees for any of the methods, and there are no maximum payout limits. This means you can withdraw everything you win over $50.
| Deposit Options | Minimum Withdrawal | Withdrawal Fees | Processing Time |
|---|---|---|---|
| $50 | No | 3–7 Business Days |
| $50 | No | 3–7 Business Days |
| $50 | No | 24–48 hours |
| $50 | No | 24–48 hours |
| $50 | No | 24–48 hours |
| $50 | No | 24–48 hours |
| $50 | No | 24–48 hours |
| $50 | No | 24–48 hours |
| $50 | No | 24–48 hours |
| $50 | No | 24–48 hours |
| $50 | No | 24–48 hours |
Jackpot City User Interface and Experience
I enjoyed the user interface at Jackpot City. I liked how easy it is to personalize my experience with my messages, ticket amount, and “for you” games, and how easily accessible it is. The search bar also makes it easy to look for a particular game. I only wish that the slots had more sub-sections for better organization.
Mobile Experience
Jackpot City is a rare gem offering a dedicated mobile app. The desktop-to-mobile switch feels incredibly seamless. Everything is well formatted, easy to navigate, and comfortable to play on any mobile device.
You can use the flag icon at the top of the Jackpot City home screen to download the desktop app and add it to your home page.
Customer Support Options at Jackpot City
Jackpot City offers the standard live chat, email chat, and help center features. I spoke with a live chat representative to ask about some icons on the home menu, and they promptly got back to me. They also offer services in almost 30 languages. I only wish they included a customer service line.
- Email: Emailing customer support yields responses within 24-48 hours, making it ideal for less time-sensitive inquiries.
- Help Center: The help center likely has the answer you’re looking for if you’re not pressed for time.
Safety and Security at Jackpot City
I was a little underwhelmed by Jackpot City’s safety and security resources. In the help center, there aren’t any categories for safety or security, and when I search it in the search bar, there are no exact term matches. If you search for more specific terms, you will get some results. Here are some quick facts on security:
- Account Verification: Jackpot City requires you to verify your account by uploading documents, like a government-issued ID.
- Licensing: Jackpot City is RNG-certified and has been registered in Canada since 1998
Responsible Gambling
Jackpot City links to its responsible gambling measures outlined in the page footer. The site prohibits underage players from signing up. It also provides a “locked account” feature where you are not emailed promotional material. You can even cap your deposit amounts if you’re concerned about your gambling habits.
How To Sign Up at Jackpot City
Signing up for Jackpot City is as easy as joining any other website. You can do so in 3 easy steps.
From the web page, click the orange “sign up” button.
![Sign Up Button at Jackpot City]()
From there, the site will ask where you’re signing up from and prompt you to fill in some personal information. Just follow the prompts.
![Personal Details Jackpot City]()
Then, you’re ready to explore! You can check out the games and every section if you’d like before making your first deposit and collecting your welcome bonus.
How Does Jackpot City Compare to Other Casinos and Sportsbooks?
Jackpot City is like other Canadian online casinos but has a few advantages and disadvantages. Jackpot’s welcome bonus is much better than Betway’s but less high-value than North Casino’s. It also has a larger slots selection than the others, but it doesn’t offer a sportsbook like TonyBet.
| Casino | Gaming Options | Bonus Offers | Deposit Options |
|---|---|---|---|
| Jackpot City | Slot Games, Blackjack, Table Games, Video Poker, Arcade Games, Live Dealer | Welcome up to $1,600, Refer-A-Friend, Bonus Wheel, Hourly Win | Credit Card, Interac, PaysafeCard, GPay, MuchBetter, Flexepin, USDC, Solana, Bitcoin, Ethereum, USDT TRC 20, Litecoin |
| North Casino | Slot Games, Table Games, Live Dealer, Video Poker | $5,000 Welcome Bonus, Double Double Bonus, Slots Sauna Free Spins Bonus, Friday 25% Match Bonus, Weekend Free Spins Bonus | Credit Cards, Cryptos, Neteller, Bank Transfers, Vouchers, iDebit, Skrill, Neosurf, Interac, EcoPayz |
| TonyBet | Slot Games, Live Dealer, Crash, Table Games | Welcome Bonus: 150% up to $220 + 170 Free Spins, Friday Casino Reload Bonus: 50% up to $100 + 50 Free Spins, Sports Welcome Bonus: 100% up to $100 | Credit & Debit Cards, E-Wallets, E-Transfers, Crypto |
| Betway | Slot Games, Blackjack, Table Games, Video Poker, Live Dealer | 100% up to $1,000 Casino Welcome Bonus, Weekly Casino Game Promos | ACH/Bank Wire, Visa/Mastercard, E-Wallet, Play+, PayNearMe |
Final Verdict on Jackpot City
Overall, I’d say there’s something for everyone at Jackpot City. They have an incredible number of games, great table options, and more live dealer options than I’ve seen in a long time.
The bonuses are frequent and fun, and the deposit and withdrawal process is quite streamlined. I also loved the unique icons near the search bar that signify which games are about to break the jackpot and which ones recently have.
Jackpot City could improve by adding a sportsbook and more crypto deposit options. The slots could also use better organization. But overall, the user experience is top-notch, so I give it an overall score of 4.4 out of 5.
Overall Rating: 4.4/5
- Large $1,600 welcome bonus.
- 600+ games with demos and guides available.
