Our Staff Review
- LuckyHippoCasino is a fairly new name on the market. It works across the globe, the US included, has a massive array of available casino games, and has become known for generous bonuses. However, take the latter with a pinch of salt as it has also become known for ridiculous rollover requirements too. – Brandee Mann
- Lucky Hippo Casino has all the newest and most popular slots games out there, including Bubble Bubble 3, Princess Warrior, and Legend of Helios. The only downside is that they only offer three banking methods, so if you don’t use Bitcoin, Visa, or Mastercard, you’re out of luck. – Des Dyer
Lucky Hippo Casino User Interface
One of the first things we noticed during our LuckyHippoCasino.eu review is that it’s bright, colorful, and clearly professionally designed. As with many other casinos, you’ll see a menu bar at the top (in this case red), a slider with the welcome bonus offer, and various game thumbnails on a white background. Everything contrasts nicely, and it’s easy to understand the layout.
We clicked around the site and detected zero functionality problems. Usually, after a relaunch, there are a few little glitches to be worked out. But the fact that this one launched without a hiccup is a testament to the professionalism of the team behind Lucky Hippo Casino.
While reviewing Lucky Hippo Casino, we also visited it on an Android mobile device. We’re glad to report that there are no annoying popups pushing an app for download and that we were able to access the demo games directly from our mobile browser.
When it comes to websites of any kind, the user interface is crucially important. We don’t require award-winning designs and groundbreaking features. All we look for is a nice-looking, functional, mobile-friendly, and easy-to-use casino site. Lucky Hippo Casino ticks all of these boxes.
Lucky Hippo Casino Review
We’ll get into a fair amount of detail regarding the casino in this section of our LuckyHippoCasino.eu review. However, for now, let’s summarize by saying that there are more than 125 video slots, a dozen digital table and card games, and plenty of video poker and novelty games to keep you entertained.
RTG powers all of the Lucky Hippo casino games. In case you’re not familiar with this brand, it’s the leading casino games company for casinos that serve American players. While companies like NetEnt and Microgaming won’t touch the US market due to regulatory restrictions, RTG has taken the opposite approach. It focuses solely on casinos for US players, Australians, and others that face burdensome government regulations with regard to online gambling.
There are some progressive jackpot games like Aztec’s Millions, and lots of other great titles like Pulsar, Dr. Winmore, Voodoo Magic, Storm Lords, and Bubble Bubble 2.
Turning now to table and card games, you’ll find baccarat, blackjack, poker, roulette, craps, and keno here.
- There’s a single baccarat variant.
- Blackjack games include Classic Blackjack, European Blackjack, Match Play 21, Perfect Pairs, Pontoon, Suit ‘Em Up, and Super 21.
- If you like poker, take your pick from Caribbean Hold’em, Caribbean Stud, Let ‘Em Ride, Pai Gow, and Tri-Card Poker.
- Roulette players can enjoy European and American variants.
- If video poker’s your game, you can play Aces and Eights, All American, Bonus Deuces Wild, Bonus Poker, Bonus Poker Deluxe, Deuces Wild, Double Bonus Poker, Double Double Bonus Poker, Double Jackpot Poker, Double Double Jackpot Poker, Jacks or Better, Joker Poker, Loose Deuces, and Sevens Wild.
- Other casino games include keno, three-card rummy, craps, and a couple of digital scratch cards.
There aren’t any live dealer games, but that doesn’t matter so much when you have so much variety in the digital games. Still, we’d love to see some live games added in the future.
Overall during our Lucky Hippo casino review, the game selection was impressive. It’s not the biggest selection we’ve ever seen, but the quality is more important than quantity, and this casino delivers on that for sure.
Deposit and Withdrawal Options Offered at Lucky Hippo Casino
This is the one area of Lucky Hippo Casino we’d like to see improvement in. Right now, the casino processes payouts via Bitcoin within two to three days, but payouts via the other methods listed below can take up to three weeks. On the other hand, this casino does not charge withdrawal fees. That’s a huge positive as far as we’re concerned.
Deposit Options
Let’s start with the deposit options.
Visa/Mastercard
- Minimum: $25
- Maximum: $5,000
- Fee: $0
- Processing Time: Instant
Bitcoin
- Minimum: $25
- Maximum: $5,000
- Fee: $0
- Processing Time: Instant
Withdrawal Options
Here are the withdrawal options offered at the time of this Lucky Hippo Casino review.
Check (Regular Mail)
- Minimum: $100
- Maximum: $399.99
- Fee: $0
- Processing Time: 2-3 weeks
Check (Courier)
- Minimum: $400
- Maximum: $2,500
- Fee: $0
- Processing Time: 2-3 weeks
ACH Direct Deposits (US only)
- Minimum: $100
- Maximum: $1,250
- Fee: $0
- Processing Time: 2-3 weeks
Bitcoin
- Minimum: $25
- Maximum: $5,000
- Fee: $0
- Processing Time: Instant
You definitely want to use Bitcoin when gambling here, if possible. It’s faster, you’ll only pay a basic Bitcoin transaction fee to the network, and it gives you maximum financial freedom and privacy.
Review of Lucky Hippo Casino’s Bonuses and Promotions
There are some great Lucky Hippo Casino bonuses and promotions available. However, we want to emphasize something at the beginning: Europeans should be aware that all wagering requirements are doubled for you. So, if you read 40x wagering requirements below, that means 80x wagering requirements for Europeans.
Lucky Hippo Casino Welcome Bonus
All new players at LuckyHippoCasino.eu can claim a $9,000 welcome bonus. It comes in two stages.
- 300% welcome bonus up to $5,000.
- 400% deposit bonus up to $4,000.
In both cases, the maximum cashout is $5,000, and 40x rollover/wagering requirements apply. You’ll also need to make a $25 deposit to be eligible, and you’ll need to use your bonus cash on slot machines, but don’t use it on progressives because they don’t count.
Lucky Hippo Casino Reload Bonuses
It’s always good when a casino offers daily or weekly reload bonuses and ongoing promotions. Our experience tells us that when this is the case, they’re focused on the long term and maintaining a satisfied base of players rather than churning and burning relationships.
Here’s what we found you can look forward to during our 2021 Lucky Hippy Casino review:
- Slots200 Promotion – Claim a deposit bonus up to $2,000 and use it on slots, keno, or scratchcards. You’ll need to wager it 40x, and a minimum deposit of $25 is required to activate it. Use the Lucky Hippo bonus code SLOTS200 to claim this bonus.
- LuckySpot250 Promotion – This is a 250% deposit match up to the value of $2,500. It requires a deposit of at least $25, it has a maximum cashout value of $5,000, and you’ll need to wager it 40x. Use the Lucky Hippo promo code LUCKYSPOT250 to activate it.
- HIPPO-300% Promotion – This is a 300% reload bonus worth up to $1,500. You can use it on slots, keno, and scratchcards. The most you can redeem is $5,000. You’ll need to deposit at least $25, and you’ll have to wager it 40x to withdraw it. Use the Lucky Hippo coupon code HIPPO-300% to claim it.
- BJMatch Bonus – As you may have noticed, most of the above promos are for slots, keno, and scratchcard players. This bonus is for card players. It’s a 100% bonus worth up to $500. You’ll have to wager is 40x, and again, the minimum deposit is $25. See the bonus terms for some further game restrictions. Use the bonus code BJMATCH to claim this offer.
Readers should be aware that rollover requirements apply to the deposit amount, the bonus, and the winnings (add them all up). You can claim these reload bonuses on every deposit.
Reviewing Lucky Hippo Casino’s VIP Club
You’ll start earning VIP points from day one at Lucky Hippo Casino. For every bet you make, you’ll earn comp points. You can later trade these in for free spins, bonus chips, and more. Everyone’s a VIP at this casino.
Customer Service at LuckyHippoCasino.eu
It’s amazing how many players never even think about customer service when selecting a casino. Far too many people are blinded by huge bonuses and big jackpots, but what happens when something goes wrong, or you have a question? That’s when the importance of solid customer service becomes obvious.
At Lucky Hippo Casino, there are two ways to reach out.
- You can send an email to support@luckyhippocasino.eu for general questions. Expect replies to take up to 12 hours during busy periods, but you’ll usually get an answer within a few hours.
- The best way to get help is through the live chat feature. Around-the-clock service is available to all players, and you can expect fast and professional responses.
We’re happy with the customer service here. Sure, a telephone hotline would be even better, but in this digital era, those are becoming increasingly rare. The important thing is that the service is quick, and operators treat you like you matter. We give Lucky Hippo Casino top marks for customer service!